Changes to Our Terms of Service

We’re announcing some important updates to our Terms of Service, which will take effect on August 31, 2024. These updates are part of our ongoing efforts to ensure our services remain top-notch and aligned with current industry standards.

What’s New?

Here’s a summary of the key changes:

1. Cancellation Policy

You can cancel your subscription at any time through your account. To avoid being charged for the next billing cycle, please submit your cancellation at least 24 hours before the renewal date. After cancellation, access to your service will end at the end of the current billing cycle.

2. Refund Policy

We’re introducing a 7-day refund policy. If you’re not satisfied with our services within the first 7 days of your subscription, you can request a full refund by contacting our support team. Refund requests outside of this 7-day period will not be processed. For refunds, please provide relevant details as each request will be reviewed individually.

3. Updated Terms Overview

We’re enhancing our hosting services to include better access to critical server resources for optimal performance. While we strive to maintain high uptime and performance, occasional maintenance or unforeseen issues may occur.

You are responsible for the content and activities on your hosting service. Ensure compliance with all applicable laws and maintain account security.

We also reserve the right to suspend or terminate services for violations of our terms. Please note, we are not liable for any damages or losses resulting from the use or inability to use our services.

Why the Changes?

These updates are aimed at improving clarity, enhancing your experience, and ensuring our policies reflect current industry standards. We believe these changes will help us provide even better service and reliability.

What Should You Do?

We encourage you to review the updated Terms of Service. By continuing to use our services, you agree to the new terms. You can review the updated Terms of Service here. If you have any questions or need further information, please contact our support team at [email protected].

Thank you for your continued support. We are committed to delivering the best possible service experience and value your feedback.

The Trinura Team

Published on August 4, 2024